White Label Support Solutions

CallTek enables technology operators and service providers to quickly amplify their enterprise with support services precisely when it’s needed the most.
We are committed to supporting you and working as your company. Our team of white label experts works as members of your team, allowing you to focus on growing your business.
CallTek’s support services help keep technology moving in hotels, multi-family residences, healthcare facilities, arenas, and other places where we all live, work, and enjoy.
Our team of professionals is available nationwide 24/7 to exclusively support technology operators and service providers.

White Label Support Solutions

CallTek enables technology operators and service providers to quickly amplify their enterprise with support services precisely when it’s needed the most.

We are committed to supporting you and working as your company. Our team of white label experts works as members of your team, allowing you to focus on growing your business.

CallTek’s support services help keep technology moving in hotels, multi-family residences, healthcare facilities, arenas, and other places where we all live, work, and enjoy.

Our team of professionals is available nationwide 24/7 to exclusively support technology operators and service providers.

Managed Field Services

Nationwide network of low-voltage technicians are available 24/7/265 in more than 30,000 zip codes. Program management with real-time tracking of project activities and resources is also available.

Customer Service

More than 6,0000 customer support agents with the highest level of technical support available 24/7. Agents speak most major languages including English, Spanish, French, Italian, Japanese and Chinese.

Project Coordination

Professional project coordinators organize and action tasks as well as generate reporting and billing activities to ensure project success. Tiered support and real-time tracking are available as needed.

Network Operations

CallTek’s white label team offers expert support throughout the wireless network operations
cycle from project management to installation, support, and maintenance.

Remote Patient Monitoring Support

White label agents provide call center services and technical support for patients and physician offices. Medical billing experts file the appropriate forms to a bill to insurance and Medicare as needed.

Digital Data Conversion

Electronic Health Record (EHR) conversion to safely and securely move data onto new digital platforms. Technical experts can train and onboard medical staff on using new EHR software.

Tiered Technical Support

Technical support when and where it’s needed. More than 6,000 agents offer four levels of white label support 24/7 according to your needs. We can amplify your team or our team can become your team.

Our Services

Managed Field Services
Customer Service
Project Coordination
Network Operations
Remote Patient Monitoring Support
Digital Data Conversion
Tiered Technical Support

News & Events

Device Monitoring System and Lifecycle Device Management

CallTek’s Device Monitoring System is intended to empower businesses to amplify the abilities of the NOC with the capacity to remotely manage connected devices within their ecosystems. Sometimes these systems are simply called “network management” but that underscores their greatest value: Lifecycle Device Management. With the right tools and data, organizations have a better chance at understanding business operations and planning for success. 

Mitagating Risk in Emergency Situations

Listen in on July 27, at 2 pm, as CallTek’s CEO Tony Espinoza shares ways to mitigate risk during emergencies in this webinar presented by Broadband Communities Magazine.

We will explore technology solutions that will make you look like a hero to your internal audience and external customers when the unexpected happens.

Join Tony Espinoza, CEO of CallTek, and Darren Carlson, CEO of Halo Global, as they discuss:

  • How SD-WAN and SASE services ensure packet delivery
  • How digital experience monitoring leads to faster resolution
  • How utilizing COSMOS and Odyssey helps call centers to remain in control
  • Best Data storage and backup services

Moderated by Sean Buckley, Editor in Chief of Broadband Communities.

CallTek Adds Video Support as DISH Business Partner

Los Angeles (March 23 – Hospitality technology support leader, CallTek is proud to add state-of-the-art video to their portfolio of service offerings as a DISH Business Partner providing clients and integrators with nationwide installation and remote support services.

Existing CallTek hospitality customers can now bundle the industry’s best in-room entertainment services into their commercial offerings.

CallTek Talks HITEC With VENZA

CallTek is excited to be a sponsor of the Opening Party and Fundraiser for the 50th Anniversary of HITEC in Orlando. Tony Espinoza, CEO of CallTek, talks with Josh Bergen, President of VENZA, about what HITEC means to the company and our commitment to the hospitality technology industry. Who knew that Tony loved the platypus.