COSMOS Network Monitoring Platform

COSMOS is a powerful cloud-based network monitoring platform that proactively monitors the performance, health, and availability of any network remotely from one central console.


The platform empowers the operation team to monitor the core cloud infrastructure as well as on-premise devices, such as wireless controllers, switches, firewalls, and SDWAN.
CallTek developed COSMOS to help clients to increase network uptime and make informed decisions when performing network configurations, fault management, and performance monitoring.

Cloud / Device Monitoring & Traffic Analysis

  • Unified Solution that collects, analyzes and reports about what your network bandwidth is being used for and by whom.
  • Traffic Analytics tool leverages flow technologies to provide real time visibility into the network bandwidth performance.
  • Bandwidth Monitoring tool has optimized thousands of networks around the world by giving holistic view of network bandwidth and traffic patterns.
  • COSMOS is the trusted partner optimizing the bandwidth usage of over a million interfaces worldwide apart from performing network forensics, network traffic analysis and network flow monitoring.

COSMOS also features

Bi-directional integration with the world’s top CRM platforms including:

  • Salesforce
  • ConnectWise
  • BMC Remedy
  • Zendesk
  • Citrix Podio

 

SLA Messaging: To centralize alerts and notify the right people at the right time.

 

Escalation Layers for on-call engineers and designated escalation contact: The ability to define configurable escalation layers and policies to notify users of an incident until it can be acknowledged.

  • SMS
  • Email
  • Outbound Calls