White Label Support Solutions
CallTek enables technology operators and service providers to quickly amplify their enterprise with support services precisely when it’s needed the most.
We are committed to supporting you and working as your company. Our team of white label experts works as members of your team, allowing you to focus on growing your business.
CallTek’s support services help keep technology moving in hotels, multi-family residences, healthcare facilities, arenas, and other places where we all live, work, and enjoy.
Our team of professionals is available nationwide 24/7 to exclusively support technology operators and service providers.
White Label Support Solutions
CallTek enables technology operators and service providers to quickly amplify their enterprise with support services precisely when it’s needed the most.
We are committed to supporting you and working as your company. Our team of white label experts works as members of your team, allowing you to focus on growing your business.
CallTek’s support services help keep technology moving in hotels, multi-family residences, healthcare facilities, arenas, and other places where we all live, work, and enjoy.
Our team of professionals is available nationwide 24/7 to exclusively support technology operators and service providers.
Managed Field Services
Customer Service
Project Coordination
Network Operations
Remote Patient
Monitoring Support
Digital Data Conversion
Tiered Technical Support
Nationwide network of low-voltage technicians are available 24/7/265 in more than 30,000 zip codes. Program management with real-time tracking of project activities and resources is also available.
More than 6,0000 customer support agents with the highest level of technical support available 24/7. Agents speak most major languages including English, Spanish, French, Italian, Japanese and Chinese.
Professional project coordinators organize and action tasks as well as generate reporting and billing activities to ensure project success. Tiered support and real-time tracking are available as needed.
CallTek’s white label team offers expert support throughout the wireless network operations
cycle from project management to installation, support, and maintenance.
White label agents provide call center services and technical support for patients and physician offices. Medical billing experts file the appropriate forms to a bill to insurance and Medicare as needed.
Electronic Health Record (EHR) conversion to safely and securely move data onto new digital platforms. Technical experts can train and onboard medical staff on using new EHR software.
Technical support when and where it’s needed. More than 6,000 agents offer four levels of white label support 24/7 according to your needs. We can amplify your team or our team can become your team.
News & Events
Device Monitoring System and Lifecycle Device Management
CallTek’s Device Monitoring System is intended to empower businesses to amplify the abilities of the NOC with the capacity to remotely manage connected devices within their ecosystems. Sometimes these systems are simply called “network management” but that underscores their greatest value: Lifecycle Device Management. With the right tools and data, organizations have a better chance at understanding business operations and planning for success.
CallTek Employee Spotlight
Jeff Yeung has been a CallTek Field Service Engineer for the past decade
installing a variety of low-voltage technology from telephone to HSIA systems. He leads a small team that installs technology in hotels, senior care facilities and apartment buildings throughout Southern California.
CallTek’s College Connection
Back-to-school season is one of the busiest times for CallTek. As college students move into apartments and residence halls across the country, our team is among the first to welcome them to their new homes. Working with the top integrators in student housing, CallTek anticipates connecting approximately 500,000 students, professors, and administrators to the internet during August and September.
