White Label Support Solutions
CallTek enables technology operators and service providers to quickly amplify their enterprise with support services precisely when it’s needed the most.
We are committed to supporting you and working as your company. Our team of white label experts works as members of your team, allowing you to focus on growing your business.
CallTek’s support services help keep technology moving in hotels, multi-family residences, healthcare facilities, arenas, and other places where we all live, work, and enjoy.
Our team of professionals is available nationwide 24/7 to exclusively support technology operators and service providers.
White Label Support Solutions
CallTek enables technology operators and service providers to quickly amplify their enterprise with support services precisely when it’s needed the most.
We are committed to supporting you and working as your company. Our team of white label experts works as members of your team, allowing you to focus on growing your business.
CallTek’s support services help keep technology moving in hotels, multi-family residences, healthcare facilities, arenas, and other places where we all live, work, and enjoy.
Our team of professionals is available nationwide 24/7 to exclusively support technology operators and service providers.
Managed Field Services
Customer Service
Project Coordination
Network Operations
Remote Patient
Monitoring Support
Digital Data Conversion
Tiered Technical Support
Nationwide network of low-voltage technicians are available 24/7/265 in more than 30,000 zip codes. Program management with real-time tracking of project activities and resources is also available.
More than 6,0000 customer support agents with the highest level of technical support available 24/7. Agents speak most major languages including English, Spanish, French, Italian, Japanese and Chinese.
Professional project coordinators organize and action tasks as well as generate reporting and billing activities to ensure project success. Tiered support and real-time tracking are available as needed.
CallTek’s white label team offers expert support throughout the wireless network operations
cycle from project management to installation, support, and maintenance.
White label agents provide call center services and technical support for patients and physician offices. Medical billing experts file the appropriate forms to a bill to insurance and Medicare as needed.
Electronic Health Record (EHR) conversion to safely and securely move data onto new digital platforms. Technical experts can train and onboard medical staff on using new EHR software.
Technical support when and where it’s needed. More than 6,000 agents offer four levels of white label support 24/7 according to your needs. We can amplify your team or our team can become your team.
News & Events
Device Monitoring System and Lifecycle Device Management
CallTek’s Device Monitoring System is intended to empower businesses to amplify the abilities of the NOC with the capacity to remotely manage connected devices within their ecosystems. Sometimes these systems are simply called “network management” but that underscores their greatest value: Lifecycle Device Management. With the right tools and data, organizations have a better chance at understanding business operations and planning for success.
CallTek Employee Spotlight
Jeff Yeung has been a CallTek Field Service Engineer for the past decade
installing a variety of low-voltage technology from telephone to HSIA systems. He leads a small team that installs technology in hotels, senior care facilities and apartment buildings throughout Southern California.
CallTek Adds Video Support as DISH Business Partner
Los Angeles (March 23 – Hospitality technology support leader, CallTek is proud to add state-of-the-art video to their portfolio of service offerings as a DISH Business Partner providing clients and integrators with nationwide installation and remote support services.
Existing CallTek hospitality customers can now bundle the industry’s best in-room entertainment services into their commercial offerings.
Using SD-WAN to Mitigate Risk in an Emergency
This video is the first in a series about Mitigating Risk in an Emergency Situation.
Tony Espinoza, CEO of CallTek,, and Darren Carlson, CEO of Halo Global, discuss how SD-WAN can be used to mitigate risk in an emergency. They discuss how SD-WAN can enable a broadband provider to roll their system over to the best available circuit when terrestrial lines are disrupted by anemergency like a national disaster. Sean Buckley of Broadband Communities moderates.
Under 5 minutes long.
