Multi-Family MDU
Multi-dwelling unit housing is growing and so is the need to control technology and vendors in the building.
CallTek offers MDU a variety of services including:
Enterprise Support Solutions
- White label 24/7 customer support with the highest level of technical support.
- Email and SMS communication solutions for residents.
- More than 6,000 agents supporting Dish Networks Television Systems and Managed WiFi.
- Agents speak most major languages including English, Spanish and French.
- Ability to ramp resources for seasonal peak times such as student move-in.
Managed Field Support
- Create project playbooks for field technicians.
- Dispatch of nationwide technicians 24/7 to resolve emergency issues and break-fix support.
- Provide low voltage field technicians across 30,000 zip codes nationwide.
- Program management of projects and real-time tracking project activities and resources.
No Compromise
When you talk to us you won’t find us reading from a script. We’ll talk to you as an individual because we’re individuals too.
We listen to our customers.
We’re always listening to our customers and believe there is always room to improve.
Cher
CallTek employee
Since 2010
