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Field Service Management

Futurity is an all-in-one solution to handle all support aspects of a mobile workforce. The application has been designed so that it is fully-customizable to any customer workflow or scale, allowing for endless possibilities of use. The mobile interface corresponds to a desktop view allowing for real-time communication and visibility between office personnel and field personnel alike. Futurity is continuously evolving and changing the way we operate field services.

CallTek IT Service Management

Futurity was developed to help answer several of these questions and bring them back to you in an easy to read format, giving you the metrics to stay in touch of your customers:

  • Where is my field staff?
  • Is this a unique job or repeat job?
  • What is the probability the job will be successful?
  • Did the tech encounter any issues at the job site?
  • How efficient was the field staff?
  • Was the customer satisfied?

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