Privacy Policy & Terms and Conditions

At CallTek Inc. (https://calltekinc.com), your privacy and the protection of your information are important to us. This Privacy Policy outlines how we collect, use, and protect your data. By using our website or providing your phone number, you consent to the practices described in this policy. These Terms and Conditions govern your use of our website, services, and interactions with CallTek Inc.

Privacy Policy

1. Collection of Data
We may collect the following types of personal data:

• Contact Information: Your name, phone number, and email address.
• Usage Data: Information about how you interact with our website and services.

We use this information to:

• Provide and improve our services.
• Communicate with you regarding inquiries, updates, and support.
• Send you promotional messages if you have opted in to receive them.

2. User Consent for Text Messaging
By providing your phone number and opting in, you consent to receive text messages from CallTek Inc. related to inquiries, updates, services, and promotional content. Message frequency may vary, and standard messaging and data rates may apply.

• Opt-In Consent: You must explicitly opt in to receive text messages from us. By entering your phone number on our website or during service registration and checking the consent box, you agree to receive text messages from CallTek Inc.
• Opt-Out: You can stop receiving text messages from CallTek Inc. at any time by replying “STOP” to any message we send. Once you opt-out, you will receive the following confirmation message:

  “You’re now unsubscribed from receiving further messages. If this was a mistake, reply START to re-subscribe.

  If you wish to resume receiving messages, you can opt back in by replying “START,” contacting us directly, or re-entering your information on our website. Additionally, you can manage your preferences at any time through your account settings

• Help and Support: For help or support, reply “HELP” to any message we send, or contact us at [email protected].
• Data Usage: By opting in, you acknowledge that your information may be used for the purposes outlined in this Privacy Policy, including service improvements, communication, and marketing.
• Updates to Consent: If we update our messaging practices, you will be notified of any changes that affect how we handle your personal data, including opt-in and opt-out practices.

3. Data Retention and Protection
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Sharing
We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers must agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety.

5. Your Rights
You have the right to:

• Access your personal data upon request.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies
We use cookies to enhance your experience on our website. Cookies help us improve your access to our site and recognize repeat visitors. For example, cookies allow you to avoid logging in multiple times. Cookies are not linked to any personally identifiable information.

7. Security
We take precautions to protect your information. When you submit sensitive information via the website, it is encrypted and transmitted securely. You can verify this by looking for a lock icon in your browser’s address bar or “https” in the URL.

While we use encryption to protect sensitive information online, we also protect your information offline. Only employees who need the information to perform their duties have access to personally identifiable information. Our servers are housed in secure environments.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Terms & Conditions

1. Use of Services
By using our website or services, you agree to comply with these Terms and Conditions. You are responsible for ensuring that any information you provide is accurate and up to date.

2. License to Use Website
CallTek Inc. grants you a limited, non-exclusive, and non-transferable license to access and use our website for personal or commercial purposes related to our services. You agree not to:

• Reproduce, distribute, or modify any content from our website without our express written consent.
• Use our website for any illegal activities or to infringe on the rights of others.

3. Intellectual Property
All content, trademarks, logos, and intellectual property on the website are the property of CallTek Inc. or its licensors. You may not use these materials without obtaining written permission from CallTek Inc.

4. Limitations of Liability
CallTek Inc. is not liable for any damages, losses, or expenses arising from your use of our website or services, including but not limited to:

• Loss of data, profits, or business opportunities.
• Disruption or termination of services due to technical issues beyond our control.

5. Changes to Services
CallTek Inc. reserves the right to modify or discontinue any services or products offered on our website without prior notice. We will not be held liable for any changes, suspensions, or discontinuations.

6. User-Generated Content
Any content submitted to our website by users, such as reviews or comments, must comply with our content standards. CallTek Inc. reserves the right to remove content that is unlawful, offensive, or violates these terms.

7. Indemnification
You agree to indemnify and hold CallTek Inc. harmless from any claims, damages, or expenses arising from your use of our website, violation of these terms, or infringement on any third-party rights.

8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

9. Changes to Terms and Conditions
We may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the new terms.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].