CallTek partners with TRKD
CallTek partners with TRKD Irvine, CA (February 22) – CallTek, Inc., a leader in white-label technical support services, hasengaged TRKD Wellness Technologies as a strategic partner to deliver comprehensivetechnology support […]
CallTek is a service provider that values the security and privacy of its clients’ data.
That’s why CallTek has obtained SOC 2 certification, which verifies that CallTek follows the best practices for data management and protection. SOC 2 is an audit process that evaluates how well service providers adhere to five trust service principles: security, availability, processing integrity, confidentiality, and privacy.
Employee Spotlight | Mike Goranson
Mike Goranson Veteranson CallTek believes that the most important people are those who may come in contact with your customers. That’s why we are discriminating with our Field Service team […]
CallTek Celebrates our 19th Anniversary and Customer Service Month
A message from Tony Espinoza, CallTek’s CEO – Over the past 19 years, CallTek has grown into a company with more than 7,000+ employees worldwide. CallTek’s central idea and spirit revolves around […]
Tony Talks | Managed Field Service
Tony Talks about CallTek’s Field Service capabilities for low-voltage jobs coast-to-coast, ability to execute at scale and our Green Octopus app.
CallTek Offers Business Continuity Services For Emergency Situations
Irvine, CA (May 24)— CallTek, Inc., a leader in white-label technical support services, has recently added world-class Business Continuity Services to their business process service offerings. The company’s secure data […]
Employee Spotlight | Tim Bucalon
Tim Bucalon NOC Team Leader Tim Bucalon embodies the spirit of CallTek with his belief in putting people first. As a NOC Team Leader in the Cebu office, Tim leads a […]
Employee Spotlight | Sherly Francois
Sherly Francois Operations Supervisor Santiago, Dominican Republic As an Operations Supervisor, Sherly Francois (nickname: Francoise), manages two teams including one of CallTek’s most high-profile clients. (Shhh…You know we don’t reveal […]
CallTek Offers Elevate Solutions to Amplify Contact Centers’ Abilities
Irvine, CA (January 31)—CallTek, Inc. has recently added the Elevate Communications platform to their solutions offerings for companies looking to amplify their Contact Center. The all-in-one communications system combines a […]
Employee Spotlight | Stacy Kinkar
Stacy Kinkar serves CallTek’s clients as a NOC Program Manager based in Nagpar, India. As a manager of 33 team members, she has quickly embraced the CallTek corporate culture of inclusivity […]
